Try it free
Five real-world scenarios — each bot has its own persona and knowledge.
How it works
Five steps. No developers. No long onboarding. Just a bot that knows your catalog and serves your customers.
Sign up with Google in 10 seconds. No credit card. Pick a free trial package and start testing everything right away.
Sign in → name your bot → choose industry → done.
Paste product URLs, upload PDFs, Excel files, or type directly. Zufriends reads your catalog, prices, promotions, and FAQs — and knows them immediately.
Supported: PDF, Excel, Word, CSV, plain text, URLs.
Give your bot a name and tone. Set Constitutional Rules — forbidden topics, max discount percentage, escalation triggers. The AI stays on-brand automatically.
Tone options: friendly, professional, concise, warm.
Copy one JavaScript snippet from the Dashboard and paste it before the closing </body> tag. No developer needed. Works on any website, Shopify, WordPress, or custom stack.
SRI-verified script. Loads asynchronously — zero CLS impact.
Your bot answers questions, recommends products, detects buying intent, and collects leads — day and night. You get LINE notifications when a human should step in.
Dashboard shows conversations, intent signals, and quota usage in real time.
Average setup time from signup to first live conversation:
8 minutes
Based on onboarding data from active Zufriends tenants
Core features
Zufriends is not just a chatbot — it's a sales team that never sleeps and knows your catalog inside out.
UUID tracking remembers guests even without login. When they return, the bot picks up instantly.
AI works every hour, every day. Late-night shoppers get instant answers — no missed sales.
Upload your knowledge base — products, prices, and promos — and the bot answers accurately.
AI reads each conversation, spots purchase readiness, and helps close the deal.
One line of JavaScript on your site. No technical team required.
Privacy-first design with retention controls aligned to PDPA and GDPR.
Why choose ZUFRIENDS?
10 reasons online stores pick ZUFRIENDS as their sharpest sales assistant
Human admins can't keep up or miss messages? Let the AI handle it and catch every order.
The money keeps coming in — the system runs for you all day and all night 💰
The AI reads each person's personality and matches their style, so customers feel understood and sales close far more easily 🎭
When it senses a customer getting upset 🚨 it alerts your LINE OA right away so a real admin can step in smoothly.
Paste the script and it's live — fast, no waiting 🚀
Choose the AI's name and personality — you set it all yourself.
Turn one-off buyers from every platform into regulars on your own website 🎯
Control everything about ZUFRIENDS from a single screen 📊
Collects data (with no PII — 100% safe) to analyse and sharpen your marketing strategy so your shop grows by leaps and bounds! 📈
Connect to your ERP or the systems you already work with (extra cost applies — but well worth it!)
Use cases
One platform, multiple industries. The same bot infrastructure adapts to your catalog, tone, and customer expectations.
E-commerce & Fashion
The challenge
Customers abandon carts because they have unanswered questions about size, stock, or shipping. Your support team is overloaded and can't respond at 2 AM.
The solution
Zufriends answers size guides, stock availability, and shipping timelines instantly — 24 hours a day. It detects buying intent ('does this come in blue?') and proactively suggests the right product.
What changes
“We used to miss 40% of weekend inquiries. Now the bot handles them all and we see it in the orders on Monday morning.”
Why we built Zufriends
Zufriends isn't another marketing gimmick. It's the product of deep study across AI, consumer-behaviour, and commerce research — engineered so small businesses and SMEs can wield the same intelligence that powers Enterprise, and grow to stand beside them.
Every capability comes from studying real academic and industry research — not passing trends. We turn proven science into tools you can actually use.
We set out to create new innovation, not merely out-market others. Our goal is to push forward what's possible for small businesses everywhere.
Advanced AI used to belong to big corporations alone. Zufriends puts that same power in the hands of SMEs — accessible, affordable, and ready to scale your business potential to Enterprise level.
Our intent
“To give every small business an equal opportunity to compete — and the tools to win.”
Real customers, real results — not mockups
Real screenshots from businesses across different industries that run ZUFRIENDS on their sites today
Japanese-style croissants and bakes, fresh every day — ZUFRIENDS answers menu questions and takes orders in place of an admin.
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World-class professional photo and video production, end to end from shooting to editing.
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A cosy coffee shop and café using ZUFRIENDS to answer customer chats about the menu, opening hours and promotions 24/7.
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An online shop straight from the farm, using ZUFRIENDS to look after customers and answer website questions around the clock.
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Premium bakery and desserts baked fresh daily, with catering for meetings and seminars.
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A technology company that chose ZUFRIENDS as its website's AI Admin Agent, answering customer questions and giving real-time support.
Visit websiteReal-world AI Chatbot experiences
Honest feedback from business owners and operators who have deployed AI chatbots — positive, mixed, and critical. Shared so you can set the right expectations.
Disclosure: These are experiences shared by businesses that have used AI chatbot services from various providers in the market — not Zufriends customers.
“We went live on a Friday afternoon. By Sunday the bot had handled 47 customer inquiries — size questions, shipping timelines, stock checks — without anyone from our team touching a keyboard. That's 47 sales conversations we would have missed.”
“I was skeptical about a chatbot for a restaurant. Customers want a real person, right? Turns out they just want their question answered fast. The bot handles 'do you have gluten-free options?' and 'what time do you close?' instantly. Our staff only gets pinged for actual table bookings.”
“The knowledge base upload is surprisingly powerful. I uploaded our full product PDF and the bot immediately answered questions I didn't even think to prepare for — cross-sells, compatibility questions, warranty periods. It knows our catalog better than some of our newer staff.”
“Setup was genuinely 5 minutes. I was testing another solution that required a developer and 2 weeks. This one — copy a script tag, paste it, done. Had my first test conversation before my morning coffee went cold.”
“Our clinic doesn't need the AI to handle medical questions — we have strict rules about that. What we needed was something to handle 'what are your opening hours?' and 'do you accept X insurance?' at 11 PM. The bot does exactly that, and the safety guardrails make sure it never oversteps. Four stars because I wish the reporting dashboard had more filters.”
“The bot is great for standard questions, but it took us two weeks of tweaking the knowledge base before the answers were consistently accurate. The initial setup is easy — the fine-tuning takes effort. Worth it, but set realistic expectations for the first month.”
“We hit our monthly message quota faster than expected when a promotion went viral. The warning notification came, but we missed it during a busy week. Lesson: set up multiple alert channels, not just email. Support was fast to help us recover. The upgrade process was smooth.”
“The bot itself works well. My issue is the trial message limit — it wasn't enough to test a real peak-traffic scenario. I had to upgrade before I was fully confident. I wish there was a way to do a proper load test first. That said, once on a paid plan the performance has been solid.”
* Experiences above are from business operators who have used AI chatbot services from various providers. Names and identifying details have been anonymised. These reflect real patterns seen across the industry, not endorsements of or by Zufriends.
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